What should I do if my app crashes?

iPhone App

Having trouble with the fitAnalytica app? Try these steps:

<b>Update the app:</b> Ensure you're using the latest version of FitAnalytica. Older versions may contain bugs that can affect performance. You can check your app version in the settings and update it from the App Store if needed.

<b> Reinstall the app:</b> If the app crashes immediately upon launch, try deleting it and reinstalling from the App Store. Your past activity will be restored once you sign back in using the same Google or Apple account.

<b> Try a different account:</b> If the issue persists, sign in using a different Google or Apple account. Please note that you’ll need to register again, and previous activity data may not be available on the new account.

<b> Check app permissions: </b>Crashes may occur if the app doesn't have the necessary permissions. Go to your phone’s Settings &gt; FitAnalytica, and make sure all required permissions (like location, motion, etc.) are enabled for smooth functioning.

<b> Still facing issues?</b> Reach out to us via email or WhatsApp with feedback. We’re constantly working to fix bugs and will address the issue in our upcoming updates.