[{"_1":2,"_362":-5,"_363":-5},"loaderData",{"_3":4,"_360":-5,"_361":-5},"routes/_public+/support+/$id",[5,56,70,163,198,261,279,297,346],{"_6":7,"_8":9,"_10":11,"_53":54,"_55":24},"faq_id","19c85a6d-ded1-4abc-bf69-af8044890b7c","faq_category",1,"sections",{"_12":13,"_14":15,"_51":52},"time",1749899351261,"blocks",[16,26,31,35,39,43,47],{"_17":18,"_19":20,"_21":22},"id","mhykzDtSwG","type","header","data",{"_23":24,"_25":9},"text","What should I do if my app crashes?","level",{"_17":27,"_19":28,"_21":29},"e7GH9SvGoO","paragraph",{"_23":30},"Having trouble with the fitAnalytica app? Try these steps:",{"_17":32,"_19":28,"_21":33},"AcPispV7-I",{"_23":34},"Update the app: Ensure you're using the latest version of FitAnalytica. Older versions may contain bugs that can affect performance. You can check your app version in the settings and update it from the App Store if needed.\n",{"_17":36,"_19":28,"_21":37},"gZznkaeiuw",{"_23":38}," Reinstall the app: If the app crashes immediately upon launch, try deleting it and reinstalling from the App Store. Your past activity will be restored once you sign back in using the same Google or Apple account.\n",{"_17":40,"_19":28,"_21":41},"AVbbRRWonG",{"_23":42}," Try a different account: If the issue persists, sign in using a different Google or Apple account. Please note that you’ll need to register again, and previous activity data may not be available on the new account.\n",{"_17":44,"_19":28,"_21":45},"TmUWhGxmTl",{"_23":46}," Check app permissions: Crashes may occur if the app doesn't have the necessary permissions. Go to your phone’s Settings > FitAnalytica, and make sure all required permissions (like location, motion, etc.) are enabled for smooth functioning.\n",{"_17":48,"_19":28,"_21":49},"47X4ouYyPR",{"_23":50}," Still facing issues? Reach out to us via email or WhatsApp with feedback. We’re constantly working to fix bugs and will address the issue in our upcoming updates.\n ","version","2.31.0-rc.7","slug","what-should-i-do-if-my-app-crashes","faq_title",{"_6":57,"_8":9,"_10":58,"_53":69,"_55":64},"836f2b22-9ae9-4e94-a7aa-b76f5942b9f6",{"_12":59,"_14":60,"_51":52},1749918435374,[61,65],{"_17":62,"_19":20,"_21":63},"VMi4rNyTwn",{"_23":64,"_25":9},"How reliable is the step tracking feature in fitAnalytica?",{"_17":66,"_19":28,"_21":67},"z9mHfXLHzL",{"_23":68},"The accuracy of FitAnalytica's step tracking depends on several factors, including your device’s sensor sensitivity, calibration, and your movement patterns. While the app leverages advanced algorithms to deliver precise step counts, it's important to note that no step tracker can guarantee 100% accuracy. That said, FitAnalytica is continually refined through updates to improve tracking reliability over time.","how-accurate-is-the-step-tracking-feature-in-fitanalytica",{"_6":71,"_8":9,"_10":72,"_53":162,"_55":78},"b1ccc4d9-ec68-45e2-a322-96e832a478b2",{"_12":73,"_14":74,"_51":52},1749920131421,[75,79,83,87,91,105,109,114,139,149,158],{"_17":76,"_19":20,"_21":77},"jwsHJcHKtb",{"_23":78,"_25":9},"How to enable dark mode in fitAnalytica?",{"_17":80,"_19":28,"_21":81},"Mhw78nD_qd",{"_23":82},"fitAnalytica lets you customize your visual experience by choosing between Light, Dark, or Auto mode. Using dark mode can reduce eye strain and enhance usability in low-light environments.",{"_17":84,"_19":28,"_21":85},"Ec8KVBa3-_",{"_23":86},"How to change your appearance settings:",{"_17":88,"_19":28,"_21":89},"ozrTzvM1hM",{"_23":90},"Tap the Settings icon in the app.",{"_17":92,"_19":93,"_21":94},"_zWqY1XmPr","image",{"_95":96,"_97":98,"_99":98,"_100":98,"_101":102},"caption","","withBorder",false,"withBackground","stretched","file",{"_103":104},"url","settings-home-medium.webp",{"_17":106,"_19":28,"_21":107},"thVyY05R26",{"_23":108},"Scroll down and select Appearance.\nA bottom sheet will appear with the following options:",{"_17":110,"_19":93,"_21":111},"AZr4V_2gMp",{"_95":96,"_97":98,"_99":98,"_100":98,"_101":112},{"_103":113},"settings-theme-medium.webp",{"_17":115,"_19":116,"_21":117},"IzGyHzFUvb","list",{"_118":119,"_120":121,"_124":125},"style","ordered","meta",{"_122":123},"counterType","numeric","items",[126,131,135],{"_127":128,"_120":129,"_124":130},"content","Light Mode – Keeps the app in light theme at all times.",{},[],{"_127":132,"_120":133,"_124":134},"Dark Mode – Keeps the app in dark theme throughout the day.",{},[],{"_127":136,"_120":137,"_124":138},"Auto Mode – Automatically switches between light and dark mode based on time",{},[],{"_17":140,"_19":116,"_21":141},"dZGDBPnnsb",{"_118":142,"_120":143,"_124":144},"unordered",{},[145],{"_127":146,"_120":147,"_124":148},"Light mode activates at 6:00 AM\n",{},[],{"_17":150,"_19":116,"_21":151},"f3maK9sejA",{"_118":142,"_120":152,"_124":153},{},[154],{"_127":155,"_120":156,"_124":157},"Dark mode activates at 6:00 PM ",{},[],{"_17":159,"_19":28,"_21":160},"Spj3IgZib1",{"_23":161},"This allows you to optimize your experience based on personal preference or time of day.","how-to-enable-dark-mode-in-fitanalytica",{"_6":164,"_8":9,"_10":165,"_53":197,"_55":171},"c867afb1-b58d-4e8c-9a21-21e98d5324a7",{"_12":166,"_14":167,"_51":52},1749920713267,[168,172,176,193],{"_17":169,"_19":20,"_21":170},"pCw4wqdoos",{"_23":171,"_25":9},"Can I use fitAnalytica offline?",{"_17":173,"_19":28,"_21":174},"Y4MII4qJZ3",{"_23":175},"Yes, fitAnalytica can be used offline; however, some features will have limited functionality without an internet connection. For instance, the following features may not work:",{"_17":177,"_19":116,"_21":178},"XJaBC04Dmf",{"_118":142,"_120":179,"_124":180},{},[181,185,189],{"_127":182,"_120":183,"_124":184},"Leaderboard updates\n",{},[],{"_127":186,"_120":187,"_124":188},"Real-time weather information\n",{},[],{"_127":190,"_120":191,"_124":192},"Viewing activities from other users\n",{},[],{"_17":194,"_19":28,"_21":195},"V1ZC2FYvqM",{"_23":196},"Core functionalities like viewing your past activities remain available offline. For the best experience and full access to all features, we recommend staying connected to the internet.","can-i-access-fitanalytica-offline",{"_6":199,"_8":9,"_10":200,"_53":260,"_55":206},"04e1e911-44b2-44ea-9bb2-1b909f7bfe89",{"_12":201,"_14":202,"_51":52},1749922884770,[203,207,211,215,220,224,237,246,251],{"_17":204,"_19":20,"_21":205},"h59vw-chdi",{"_23":206,"_25":9},"How to record a new activity?",{"_17":208,"_19":28,"_21":209},"exMZ4au9Jn",{"_23":210},"To start a new activity tracking session in fitAnalytica:",{"_17":212,"_19":28,"_21":213},"ZKRzjZPyFY",{"_23":214},"Tap the plus (+) icon on the bottom taskbar and select \"Start Activity\".\n",{"_17":216,"_19":93,"_21":217},"KyevpCzXxZ",{"_95":96,"_97":98,"_99":98,"_100":98,"_101":218},{"_103":219},"start-activity-now-medium.webp",{"_17":221,"_19":28,"_21":222},"3I-0sJcPZ7",{"_23":223},"During the session: ",{"_17":225,"_19":116,"_21":226},"E6X6W6U0T_",{"_118":142,"_120":227,"_124":228},{},[229,233],{"_127":230,"_120":231,"_124":232},"Tap the Pause button to temporarily stop tracking.",{},[],{"_127":234,"_120":235,"_124":236},"Tap the Start button again to resume.",{},[],{"_17":238,"_19":116,"_21":239},"ZvICNq97Ya",{"_118":142,"_120":240,"_124":241},{},[242],{"_127":243,"_120":244,"_124":245},"Tap the Stop button to end the session. A confirmation prompt will appear—once confirmed, the session will end.\n",{},[],{"_17":247,"_19":93,"_21":248},"1Vid49ppLL",{"_95":96,"_97":98,"_99":98,"_100":98,"_101":249},{"_103":250},"activity-record-medium.webp",{"_17":252,"_19":253,"_21":254},"ImD0a_I3IE","alert",{"_19":255,"_256":257,"_258":259},"danger","align","left","message","⚠️ Note: Once a session is ended, it cannot be resumed.","how-to-record-a-new-activity",{"_6":262,"_8":9,"_10":263,"_53":278,"_55":269},"fbe30ccc-90e7-4a52-aa6f-3867d756c3ba",{"_12":264,"_14":265,"_51":52},1749923230749,[266,270,274],{"_17":267,"_19":20,"_21":268},"x9_wPkQVxn",{"_23":269,"_25":9},"Why isn't my activity being saved?",{"_17":271,"_19":28,"_21":272},"yNP3CwBv6P",{"_23":273},"If your activity isn’t being saved on fitAnalytica, it may be because the step count didn’t meet the minimum threshold. ",{"_17":275,"_19":28,"_21":276},"QfNYGCwYb_",{"_23":277},"Sessions with very low activity might not be recorded. To ensure your activity is saved, try moving for a longer duration or at a higher pace.","why-is-my-activity-not-being-saved",{"_6":280,"_8":9,"_10":281,"_53":296,"_55":287},"3f577d54-338a-4238-92f7-99f8a36ee368",{"_12":282,"_14":283,"_51":52},1749923832648,[284,288,292],{"_17":285,"_19":20,"_21":286},"79lAvM-ese",{"_23":287,"_25":9},"Can I use fitAnalytica without creating a new activity?",{"_17":289,"_19":28,"_21":290},"1lnp6bUpXW",{"_23":291},"Yes, you can use fitAnalytica without starting a new activity. ",{"_17":293,"_19":28,"_21":294},"I1yHMozC5Q",{"_23":295},"While recording an activity gives you detailed insights like pace, duration, intensity, heart rate, and weather conditions, you can still track your daily progress—including total steps, distance, active time, calories burned, and floors climbed—without manually starting a session.","can-i-use-fitanalytica-without-creating-a-new-activity",{"_6":298,"_8":9,"_10":299,"_53":345,"_55":305},"87643466-f9bc-42a5-8a67-e3d48b93ba68",{"_12":300,"_14":301,"_51":52},1749924674631,[302,306,310,315,319,332,336,341],{"_17":303,"_19":20,"_21":304},"G1ButZYW_y",{"_23":305,"_25":9},"How to enable voice assistance in fitAnalytica?",{"_17":307,"_19":28,"_21":308},"M9Rp260Znf",{"_23":309},"To use voice assistance during your activity session on fitAnalytica, tap the speech icon at the top of the home screen. ",{"_17":311,"_19":93,"_21":312},"pIjM0B0Ju9",{"_95":96,"_97":98,"_99":98,"_100":98,"_101":313},{"_103":314},"home-screen-voice-medium.webp",{"_17":316,"_19":28,"_21":317},"Gnat-i8PJ_",{"_23":318},"You'll find two key options:",{"_17":320,"_19":116,"_21":321},"77219OFGnZ",{"_118":119,"_120":322,"_124":323},{"_122":123},[324,328],{"_127":325,"_120":326,"_124":327},"Voice Update Controls: Choose which types of updates you'd like to hear (e.g., distance, pace, duration).\n",{},[],{"_127":329,"_120":330,"_124":331},"Voice Frequency Controls: Set how often you want the updates during your session.",{},[],{"_17":333,"_19":28,"_21":334},"-GaWGWIkTZ",{"_23":335},"You can easily activate or deactivate voice updates by tapping the animated voice icon.",{"_17":337,"_19":93,"_21":338},"bX_6nmj6O7",{"_95":96,"_97":98,"_99":98,"_100":98,"_101":339},{"_103":340},"voice-activate-medium.webp",{"_17":342,"_19":28,"_21":343},"34rqgviVdW",{"_23":344},"This allows for a personalized, hands-free experience while staying informed throughout your activity.","how-to-enable-voice-assistance-in-fitanalytica",{"_6":347,"_8":9,"_10":348,"_53":359,"_55":354},"ef7b31fa-21c0-4b1c-a728-9db42f0248ac",{"_12":349,"_14":350,"_51":52},1749928055518,[351,355],{"_17":352,"_19":20,"_21":353},"pDQPOUemNk",{"_23":354,"_25":9},"Can I use fitAnalytica on iPad?",{"_17":356,"_19":28,"_21":357},"QOq8mHZgob",{"_23":358},"fitAnalytica isn’t available on iPad, as it requires a built-in pedometer, which iPads typically lack.","can-i-use-fitanalytica-on-ipad","root","routes/_public+/_layout","actionData","errors"]